Summary of the Florida Patients’ Bill of Rights and Responsibilities

Patient Rights

A patient has the right to:

  • Be treated with courtesy and respect, with the appreciation of his/her individual dignity, and with the protection of his/her need for privacy.
  • Receive a prompt and reasonable response to questions and requests.
  • Know who is providing medical services and who is responsible for his/her care.
  • Know what member support services are available, including whether an interpreter is available if his/her does not speak English.
  • Know what rules are regulations apply to his/her conduct.
  • Express grievances regarding any violation of his/her rights, as stated in Florida law. Through the grievance procedure of health care provider and health care facility which served him/her and to the appropriate state licensing agency.
  • Be give, by his/her health care provider, information concerning diagnosis, planned course of treatment, alternatives, risks and prognosis.
  • Refuse any treatment, except as otherwise provided by Law.
  • Be given, upon request, full information and necessary counseling on the availability of known financial resources for his/her care.
  • Receive, upon request, prior to treatment, a reasonable estimate of charges for medical care.
  • Receive a copy of a reasonably clear and understandable, itemized bill and, upon request, to have the charges explained.
  • Impartial access to medical treatment and accommodations, regardless of race, national origin, religion, physical handicap, or source payment.
  • Treatment for any emergency medical condition that shall deteriorate from failure to provide treatment.
  • Know if medical treatment is for purposes of experimental research and to give his/her consent or refusal to participate in such experimental research.
  • Be provided with a description of and a link to the performance outcome and financial data published by the Agency for Health Care Administration.
  • A member who is eligible for Medicare has the right to know, upon request and in advance of treatment; whether the health care provider or health care facility accepts the Medicare assignment rate.


Member Responsibilities

A member is responsible for:

  • Providing to his/her health care provider to the best of his/her knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medication and other matters relating to his/her health.
  • Reporting unexpected changes to his/her condition to his/her health care provider.
  • Reporting to his/her health care provider whether he/she comprehends a contemplated course of action and what is expected of him/her.
  • Following the treatment plan recommended by his/her health care provider.
  • Their actions if they refuse treatment or do not follow the health care provider’s instructions.
  • Assuring that the financial obligations of his/her health care are fulfilled as promptly as possible.
  • Following health care facility rules and regulations affecting member care and conduct.
  • For keeping appointments and, when he/she is unable to do so for any reason, for notifying the health care provider or health care facility.

What we Offer


Family Medical Specialists of Florida,
1703 Thonotosassa Road, Suite A
Plant City, FL 33563
Phone: 813-567-5679
Fax: 813-567-5686


Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 7:30 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday Closed
Sunday Closed